Frequently Asked Questions
Find answers to common questions about our luxury fragrances, shipping, returns and orders.
How long does shipping take?
Orders are usually delivered within 3–7 business days depending on your location.
Are your fragrances long lasting?
Yes, our fragrances are crafted using premium oils for rich and long-lasting aroma.
Do you offer Cash On Delivery?
Yes, Cash On Delivery is available on selected locations across India.
Can I return opened products?
Opened products are generally non-returnable due to hygiene and fragrance safety reasons.
Are your products made with natural ingredients?
Many of our attars and essential oils are inspired by natural ingredients and aroma extracts.
How can I track my order?
Once your order is shipped, a tracking number will be shared via email or SMS.
Do you offer international shipping?
Yes, international shipping is available for selected countries.
Are your perfumes alcohol free?
Many attars are alcohol-free while some perfumes may contain fragrance-grade alcohol.
How should I store fragrances?
Store fragrances in a cool and dry place away from direct sunlight for best longevity.
How can I contact customer support?
You can contact our support team via email, phone or contact form available on the website.